Frequently asked questions
What is the return policy?
We accept returns on unworn, unwashed items within 30 days of purchase. Items must be in their original condition with tags attached. Customers pay return shipping, except when an item is wrong, damaged or faulty.
Who is Maple Boutique?
Maple Boutique is a trade name of Moussa Iskandarani, based in Groningen, the Netherlands (KVK 92704433). We sell women's coats, jackets, knitwear and loungewear to customers in Canada.
Do you offer free shipping?
Yes! We offer free standard shipping with Canada Post on all orders within Canada. Shipping outside Canada is not available.
How long does delivery take?
Orders are prepared within 1–3 business days and delivered within 5–7 business days after dispatch, so expect 6–10 business days in total.
Still need help?
No worries we’re here for you. Just drop us a message at info@maple-boutique.com and our friendly support team will be happy to assist.